FAQ

Which payment methods do you offer?

The following payment methods are available in our shop: credit card, PayPal, Sofort by Klarna, Klarna purchase on account and EPS.

In which countries can I have your products delivered?

You can order from us from all over Europe. Please note, however, that delivery costs outside of Germany may vary.

How can I contact you?

You can write to us at any time directly here in the chat.

If you have any questions about your order, please contact our Customer Care Team hello@loonagym.com

How do I find out about new products or special offers?

If you always want to be up to date and don't want to miss any new workouts, new products or special offers, please register for our newsletter.

Where can I find free workout inspiration?

Have a look at our latest workout platform Loona Motion around!

here go straight to free workouts.

How do I wear the bracelets correctly?

So that the bracelets sit comfortably on your wrist or ankle, you put the bracelet on like a piece of jewelry without pushing your joint through the loop, but instead wrap it around your joint.

here you can find a little how-to-wear video.

How much do the bracelets weigh?

The bracelets have a weight of 0.5 kg per bracelet. If you train with both bracelets, you will end up with a total additional weight of 1 kg.

What can I best use the bracelets for?

You can wear the bracelets in everyday life to activate your body in between or you can use them to intensify your workouts such as barre workouts, yoga, Pilates, HIIT, jogging, boxing or full-body workouts.

Some We have inspiration for you here compiled

Can I take the bracelets into the water?

We do not recommend taking the bracelets into the water as the water can damage the Velcro fastener and thus restrict the hold of the bracelets

How much does the Body Toner Bar weigh and how do you use it?

The Body Toner Bar alone weighs 500g without the tapes. The bar consists of two parts and is screwed together in the middle. You only need to rotate part of the two components.

How much weight corresponds to the resistance of the Body Toner Bar tapes?

The resistance of the Body Toner Bar tapes is 5kg, 10kg and 15kg per side.

With the Stronger Bands Set you can even achieve a resistance of 20kg and 25kg per side.

Please note: per side means that the real resistance has to be taken twice.

Is the Body Toner Bar suitable for every body size?

The Body Toner Bar is best suited for a height of 158-182cm, but even if you are a bit smaller / taller you can still train with the bar. You should only pay attention to the best possible execution (shoulder width stand, stomach tension, back straight).

Why does the Body Toner Bar have sleeves?

We have designed the Body Toner Bar tapes in such a way that the sleeves serve to protect the rubber bands within the sleeve, as well as to protect your skin from unpleasant contact with the rubber and thus enable you to work out even better.

How do I find the center of the Body Toner Bar?

After the straps are hooked into the snap hooks, stand with your feet on the strap. Lift the bar on your shoulders and stand on the center of the straps. If necessary, lift your hook slightly and adjust the middle of the belt a little while tensioning.
Under this link you can find a short explanatory video.

How much resistance do the shaping straps have?

The resistance of the shaping straps at full load is comparable to 9 kg (green), 15 kg (pink) and 22 kg (black).